Shifting Damage Claim Policy

Shifting damage claim policy – summary

• Items are packed and listed by our team
• Check items at delivery, before signing
• Note any damage on the delivery note and take photos
• Report the claim on WhatsApp within 24 hours
• Claims are settled as agreed at booking or by insurance if purchased

Owner: review this shifting damage claim policy with your own terms.

Shifting rates within Islamabad

16 ft Mazda local rates are our standard rates for one trip within Islamabad. Other rates are approximate, updated October 2026, and the final price is fixed after a free survey (house size, floors, lift, distance and special items). Use the shifting cost calculator or ask on WhatsApp.

Popular routes from Islamabad

Our office is in I-11 – see us on Google Maps.

How to book

1. Call or WhatsApp – tell us your current address, new address, house size and date.
2. Free survey and fixed price – on site or by video call; you get a written price for your move before we start.
3. Packing and loading – our trained team packs every item, dismantles furniture and loads a covered vehicle.
4. Delivery and setting – unloading, furniture fixing and placing items room by room at the new place.

To book, call us or send a WhatsApp message with your current address, new address, house size and moving date. We confirm a fixed price before the team arrives.

Why choose Islamabad Movers

• Trained, uniformed team – packers, labour, carpenter and a supervisor on every job.
• Fixed price before we start – free survey, written quotation, no extra charges on the day.
• Quality packing material – cartons, bubble wrap, stretch film, foam sheets and blankets.
• Covered vehicles – Shehzore, 16 ft Mazda and 20 ft containers, clean and well kept.
• All Islamabad sectors and societies – and door-to-door shifting to every city of Pakistan.
• Open 7 days – weekend, evening and early-morning moves.

Crockery and glass are wrapped piece by piece in bubble wrap and packed upright in strong cartons. Sofas, mattresses and polished furniture are covered with blankets and stretch film; beds and wardrobes are dismantled by our carpenter and fixed again at the new home.

LED TVs, fridges, washing machines and ACs are packed and loaded upright. Every carton is labelled with its room, so unloading and setting is quick. Read our damage claim policy – insurance can be arranged for valuable items.

How fragile items are packed

Crockery is wrapped piece by piece in paper and bubble wrap and packed upright in small, strong cartons with padding on all sides. Glass tops and mirrors get corner guards and are packed in cardboard sheets or wooden frames.

LED TVs travel in their original box or in a padded carton, always standing. Chandeliers, artwork and decoration pieces are wrapped separately and marked “Fragile – this side up”.

Fragile cartons are loaded last, on top, and unloaded first, so nothing heavy is ever placed on them.

Moving with children, elders and pets

Moving day is busy and noisy. If possible, let children and elders spend it with relatives, or set up one quiet room with snacks, water and chargers.

Pack a bag for each child with clothes, a favourite toy and school things for the first days. Keep elders’ medicines with you, not in the vehicle.

Pets get stressed by strangers and open gates – keep them in a carrier or a closed room until the team has left.

Mistakes that make shifting expensive

The most common mistake is underestimating the amount of goods. If the vehicle is too small, a second trip is needed, which costs more than booking the right size at the start.

Not mentioning upper floors without a lift, a long walk from the gate or special items like a piano or safe also causes surprises on the day. Share these at the survey and they are included in the price.

Booking at the last minute at month-end, when most leases end, leaves fewer choices. Booking a few days earlier gives you your preferred date and time.

How to prepare your house before shifting

Start with the rooms you use least – store room, guest room, books and decoration. Sort each room into keep, sell, donate and throw; every item you do not move saves money and space on the vehicle.

Empty drawers of loose small items, keep screws of dismantled furniture in labelled bags, and take photos of TV and computer wiring before unplugging. Clear the path from each room to the gate so loading is quick.

Keep jewellery, cash, passports, property papers and medicines in one bag that stays with you on moving day.

Getting appliances ready for shifting

Defrost and dry the fridge and freezer a day before, and keep the doors slightly open so they do not smell. After the move, let the fridge stand for a few hours before switching it on.

Drain the washing machine and lock its drum if it has transit bolts. Gas cookers and geysers should be disconnected by a technician.

Split ACs need a technician to pump down the gas before removing the indoor and outdoor units – our AC team does this and installs them again at the new home.

Quick facts

• Our shifting damage claim policy applies to every booking.
• Ask for a copy of the shifting damage claim policy before the move.
• Under the shifting damage claim policy, damage must be noted at delivery.
• Photos taken at delivery support any claim under the shifting damage claim policy.
• Questions about the shifting damage claim policy? Ask on WhatsApp.
• The shifting damage claim policy does not cover cash, jewellery or items packed by the customer.
• Corporate clients can agree their own terms on top of the shifting damage claim policy.
• Claims under the shifting damage claim policy are reported within 24 hours.

Shifting damage claim policy – FAQs